Front Desk Sales Associate / Social Media Coordinator Oakland

Front Desk Sales Associate / Social Media Coordinator

Part Time • Oakland
*PLEASE FULLY READ THE JOB POST AND SCHEDULE NEEDED BEFORE APPLYING.
 
 WHO WE ARE:

The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.
 
WHO WE ARE LOOKING FOR:

We are looking for a highly motivated and experienced Front Desk Sales Associate for our salon. Your focus will be meeting monthly/weekly goals, providing excellent customer experience to all of our guests, and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, adding upgrades services. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service. We are looking for a person with a strong work ethic that shows up on time and has a good track record of outstanding attendance.

RESPONSIBILITIES:

  • Increase membership sales and retail sales.
  • Meet weekly/monthly salon goals.
  • Professional phone etiquette
  • Greet and assist guests with check-in and check-out
  • Sell memberships, packages, and retail products
  • Answer phones, book appointments, and manage the front desk
  • Create and post engaging content on social media
  • Help promote specials, events, and services online
  • Support the team in delivering excellent customer service
  • Calling leads and providing service information.
  • Greet visitors and provide an excellent customer experience.
  • Book appointments in person or by phone.
  • Maintain a clean and inviting environment.
  •  Assist with promotional events at the salon or outside the salon to help market the salon and build the brand. 
REQUIRED SKILLS:

  • 2+ years customer service or retail sales experience
  • 1+ years front desk experience
  • Strong attention to detail
  • Strong computer and phone skills
  • Required proficiency with Microsoft Word and Excel.
  • Ability to multitask in a fast-paced environment
  • Ability to work some weekends and evenings
  • Strong customer service skills and the ability to work professionally with the public.
  • Experience with MindBody Software is a plus!
WHY JOIN OUR TEAM?

  • Hourly wage; commensurate with experience + Commissions on sales
  • Promotion opportunities
  • Free lash extensions and all other salon services
  • Discounts on retail products
  • Positive work culture
Position will start off at full-time for a month and then will go to part-time.

Part-Time Schedule

Three days during the week, 12-8 pm 
Every other weekend: Saturday - 8:30-6 pm, Sunday 9:30-6 pm
Compensation: $0.16 - $0.18 per hour




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WHEN YOU’RE A PART OF THE LASH LOUNGE, YOU’RE A PART OF OUR FAMILY!

We have a passion for lashes and a P.A.S.S.I.O.N. for our team.

We are: Professional, Appreciative, Service-Oriented, Servant Leaders, of Integrity. We: Take Ownership and Never Give Up.

Learn and master The Lash Lounge’s exclusive lash design technique, combining aspects of personalization and customization to create looks 100% unique to every guest!
You’ll get access to the ongoing support you need and the stylist networking forums you’ll love to improve your skills and grow your career.
Lash Lounge-certified, our stylists set the standard for exceptional skills and service.
The salon will feel like your second home and your coworkers your family.
Every day, you’ll get to make people feel BEAUTIFUL!